Privacy Policy

Last updated: September 24, 2026

This Privacy Policy explains how Ninja Geolocation (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit
ninjageolocation.com, contact us, use our demos, or interact with our products and services.

Ninja Geolocation is owned and operated by Eyal Fitoussi. Purchases, subscriptions, licenses, downloads, and account management are handled through our parent platform,
GEO my WP.

If you have questions about this Privacy Policy or wish to exercise a privacy right, please visit our Support page.

1. Information We Collect

The information we collect depends on how you interact with us and may include:

Contact information: Your name, email address, and the content of messages you submit through support or contact forms.
Purchase and account information: Product purchases, subscription details, license records, account history, and related customer information managed through GEO my WP.
License and update information: Your license key, website URL, product and version information, and technical request data needed to validate licenses and provide software updates.
Technical information: IP address, browser type, operating system, referring pages, access times, error information, and server logs.
Website usage information: Information about how visitors navigate and interact with the website where analytics services are enabled.
Support information: Website addresses, screenshots, diagnostic information, login details, or other technical information you voluntarily provide when requesting assistance.
Demo information: Information submitted through demonstration forms or temporary demo environments.

Please do not submit sensitive, confidential, or real personal information through public demonstrations or temporary demo environments. Demo content may be reset or removed periodically.

2. Information Processed by the Plugin

Ninja Geolocation is installed and operated on websites controlled by our customers. Form submissions, addresses, coordinates, map data, and other information collected through the plugin are generally stored and processed on the customer’s WordPress website or by services configured by that customer.

We do not automatically receive or control personal information submitted through forms created with the plugin. The website owner using Ninja Geolocation is responsible for:

Determining what information is collected through their forms.
Providing appropriate privacy notices and consent controls.
Configuring retention and deletion practices.
Complying with applicable privacy and data-protection laws.
Reviewing the privacy practices of Google Maps Platform and other connected services.

3. How We Use Personal Information

We may use personal information to:

Provide, operate, maintain, and improve our website and products.
Process purchases, subscriptions, licenses, downloads, and renewals through GEO my WP.
Validate licenses and provide software updates.
Respond to support requests and other communications.
Diagnose technical problems and protect the security of our services.
Understand website usage and improve content and performance.
Send product, account, or marketing communications where permitted.
Comply with legal, accounting, tax, and regulatory obligations.
Prevent fraud, abuse, and unauthorized use.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar laws apply, we may process personal information under one or more of the following legal bases:

Contract: Processing necessary to provide a purchased product, license, update, download, or support service.
Legitimate interests: Operating, securing, supporting, and improving our website and products.
Consent: Processing based on permission you provide, such as optional cookies or marketing communications.
Legal obligations: Processing required for tax, accounting, fraud-prevention, or other legal requirements.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Cookies and Similar Technologies

We use cookies and similar technologies for website functionality, security, preferences, analytics, and other purposes described in our
Cookie Policy.

Where required by applicable law, non-essential cookies are used only after you provide consent through the available cookie-preference controls.

6. Embedded Content and External Services

Our website may include maps, videos, images, demonstrations, or other content provided by external services. Embedded content may behave as though you visited the provider’s website directly.

These providers may collect technical information, use cookies, and monitor your interaction with their content according to their own privacy policies.

External services may include:

Google Maps Platform and other Google services.
Analytics and website-performance services.
Video or media-hosting providers.
GEO my WP for purchases, accounts, downloads, subscriptions, and licenses.
Stripe and PayPal when processing payments through GEO my WP.

7. How We Share Personal Information

We do not sell or rent personal information. We may share information with service providers where reasonably necessary to operate our business, including:

GEO my WP: For purchases, customer accounts, subscriptions, downloads, licenses, and related support.
Payment processors: Such as Stripe and PayPal, when processing transactions through GEO my WP.
Hosting and security providers: For website hosting, backups, monitoring, security, and performance.
Support and communication providers: For customer service, email delivery, and support-ticket management.
Analytics providers: Where analytics services are enabled and permitted by your cookie choices.
Professional advisers: Such as accountants, attorneys, or consultants where reasonably necessary.
Government or legal authorities: Where disclosure is required by law or reasonably necessary to protect our rights, users, or services.

Service providers process information under their own terms and privacy policies or under agreements requiring appropriate protection.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing products and support, maintaining licenses and purchase records, resolving disputes, preventing fraud, and complying with legal, tax, and accounting requirements.

Retention periods may vary depending on the type of information:

Support correspondence may be retained to maintain service history and resolve recurring issues.
License and purchase records may be retained while an account or subscription remains active and afterward where required for business or legal purposes.
Financial records may be retained for the period required by applicable tax and accounting laws.
Server and security logs are generally retained for a limited period unless needed to investigate an incident.
Demo data may be removed during periodic resets without notice.

When personal information is no longer required, we may delete or anonymize it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, particularly when information is transmitted through third-party websites or services.

10. International Data Transfers

We and our service providers may process personal information in the United States and other countries. These countries may have privacy laws that differ from those in your location.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

11. Your Privacy Rights

Depending on your location and subject to applicable exceptions, you may have the right to:

Request information about the personal information we collect and how it is used.
Request access to personal information associated with you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request restriction of or object to certain processing.
Receive certain information in a portable format.
Withdraw consent where processing relies on consent.
Opt out of marketing communications.
Opt out of certain sales, sharing, or targeted advertising where applicable.
Exercise applicable rights without unlawful discrimination.

We may need to verify your identity before completing a request. Some requests may be limited by legal obligations, security requirements, or other permitted exceptions.

To exercise a privacy right, please submit a request through our Support page.

If your request concerns information collected through a form on a customer’s website, please contact that website’s owner directly. We generally do not control or have access to that submission data.

12. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

We may still send transactional or service-related communications concerning purchases, subscriptions, licenses, security, support requests, or important product changes.

13. Children’s Privacy

Our website and products are intended for business and general audiences and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The updated policy will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please visit our Support page.