Refund Policy
To avoid any inconvenience, please review our refund policy carefully before making a purchase. If you have any questions, feel free to contact us.
14-Day Refund Policy
If you are not fully satisfied with Geolocation for Ninja Forms, you may request a refund within 14 days of your purchase. We will cancel your subscription and issue a full refund (see conditions below).
Refund Conditions
- Deactivate the License Key: The license key must be deactivated from your account.
- Remove the Plugin: You must delete the plugin from your website.
By requesting a refund, you confirm that you will no longer use Geolocation for Ninja Forms. Continued use of the plugin after receiving a refund violates our terms and conditions.
If you reactivate and use the plugin after a refund, we reserve the right to reinstate your subscription and charge you accordingly.
One-Time Refund Policy
We offer a 14-day refund window to allow you to test the plugin risk-free. However, refunds are granted once per customer per product. If you purchase Geolocation for Ninja Forms again after receiving a refund, you will not be eligible for another refund for that product.
Note: We reserve the right to decline refund requests that appear fraudulent, abusive, or in violation of our terms of service.
Refunds for Subscription Renewals
Subscription renewals are eligible for a refund within 7 days of the renewal date. A 5% transaction fee will be deducted from the refund amount.
We send two renewal reminders before processing your payment. If you do not wish to renew, you must cancel your subscription before the payment is processed.
You can manage or cancel your subscription anytime through your account page.
Need Help?
If you have any questions about our refund policy or need assistance before making a purchase, feel free to contact us. We're happy to help!